about us

Who We Are

Our Vision 

To expand knowledge and understanding for people worldwide on what dogs need to be happy, healthy and lifelong members of their family. With a focus on an innovative ‘game-based’ positive reinforcement training system and education, we help dogs to be better understood and to stay in their homes for life.

Our Philosophy

Dogs always do the BEST they can with the EDUCATION they are given in the ENVIRONMENT we expect them to perform in. This belief brings together our company vision and Susan’s mission to work with our global community to create better, positively enriched lives for dogs and the people who love them. 

Our Experience

Dogs That is brought to you by Susan Garrett and the Say Yes Dog Training Team. A world-leading educator of dog trainers, Susan is also one of the most successful agility competitors of the last three decades. She has won multiple Gold Medals at National or World Championship events with every dog she has ever owned over the past 30 years. Susan was one of the very first dog trainers to share knowledge online when she opened her "Clicker Dogs" website many years ago. Susan has helped hundreds of thousands of people enjoy a great relationship with their dogs through her workshops and keynote speaking around the world, award winning books, DVDs, magazine articles, blog posts, podcasts, free dog training and dog agility video series, and online dog training programs.

Susan is world-renowned for her innovative game-based positive reinforcement training that is grounded in the science of animal behaviour. A life long learner, Susan has been at the cutting edge of online education development since 2008, with the introduction of the much loved and wildly popular online dog training course, Recallers. We are planning even more sharing, education and fun in online dog training with Dogs That! Dogs that are happy, healthy and lifelong members of their family is a passion for Susan, the team, and the thousands of dog lovers who form our incredible global community.

Meet The Team

Susan Garrett

CEO/OWNER

My entire dog training foundation is built on one philosophy: You can achieve great and effective training by simply playing and having fun with your dog. It is my mission to teach the world that training can be fun, for both people and animals!
[Read More About Susan...]

Kim Dunsdon

PERSONAL ASSISTANT/ CANINE HAPPINESS 

I worked as a Veterinary Technician for over 20 years before becoming a member of the Say Yes Team. I care for the canines here at Say Yes along with my enjoying own 2 dogs, Switch a Border Collie cross and the newest member is Tater Salad a Bulldog cross. I started dog sports in flyball before moving on to agility. Switch has been lucky enough to travel to Spain and Italy to compete in IFCS with Cathy Slot for Team Australia! We have also dabbled in scent work and I am now entering the world of horseback riding.

Our team is regularly looking for new team members!


Currently in November 2020 we are looking for members suitable for:

CRM Data Integrity
Front End Developer/Designer
Part Time Community Connections
Media Producer ~ Social Media Platform Unicorn

…for next steps reach out to [email protected]

Elena Juliá

AGILITY HAPPINESS

I joined the Say Yes team, after working for several years in the corporate world. My two dogs are Pancho, a Dachshund, and Skye, a Sheltie. I have been competing in agility for a few years now, but Skye and I are just starting to trial together, and we are loving it!

Lynda Orton-Hill

OPERATIONS

I met Susan 20 years ago with my first dog Ruby, an excitable English Springer Spaniel. Now in 2019 I have raised 6 dogs in our programs and 5 different breeds! I started as a student and have worked through all the layers of the dog training programs and in every capacity from student, Customer Happiness, Media, Classrooms all except IT (the team is very thankful of that)! Currently, I head Operations and love learning all things Say Yes business and team building.

Christopher Balanaa

MEDIA HAPPINESS

When I’m not creating visuals and videos, I enjoy creating music, long drives with friends, and collecting toys/board games!

Simona Vulovic

TECHNICAL HAPPINESS 

Before joining Say Yes, I was working as a researcher and developer at the Serbia's Water Institute. I had to leave that position because I had an amazing opportunity to move to Turkey, so I needed to search for a remote job position. Fate was kind enough to connect me with Say Yes. Since then, I've been enjoying working here on lots of different and interesting projects. Currently I live with my husband Vladimir in Belgrade, the capital of Serbia.

Joy Ramos

CUSTOMER HAPPINESS

I do everything Customer Happiness and love to assist you. I will be holding your hand when you need help with your membership - financially speaking! Prior to joining Say Yes Team, I have been "crunching numbers" already. My breather? My 7 dogs!

Sharon Steele

EDUCATION / CLASSROOM DEVELOPMENT / COMMUNICATIONS

Before joining the Say Yes Team, my career had an interesting but fluid path from mechanical engineering, to education and then to development in the legal sector. And now I'm able to combine passions! I’ve had dogs and been involved in a few varieties of dog sports since I was 16 and have a passion for the ‘dog training’ component of everything. In the pre-internet days, I was looking for better ways to train and read articles by Susan in a magazine, which I loved and was my first introduction to “Say Yes”! I live with my amazing husband and dogs on a couple of acres in the sub-tropics.

Lisa Rousseau

IT/CUSTOMER HAPPINESS

I joined the Say Yes team to be part of a growing company with a mission that I believed in. My early years in Veterinary Health Research and Psychology followed by many years working in online business has led me to my love for trying to understand human behaviour in the online world. Every day is an opportunity in growth and learning as part of the Say Yes team and I’m grateful to be a part of it. I live a wonderful and busy life in New Brunswick, Canada with my husband, 4 children, 2 dogs and a cat.

Khorshed Alam

TECHNICAL HAPPINESS

I am a computer science graduate and passionate software craftsman who loves to write code to solve problems. I have been working as a Web Application Developer since the beginning of my career and joined Say Yes Team back in 2017. I feel very lucky to be a part of such a great team of Say Yes! I love coffee, spending time with family, listening to music, learning cool things and travelling.

Jonnalyn Balleta

CUSTOMER HAPPINESS

When I am not helping our team with all the behind the scenes Happiness Projects, I enjoy watching Netflix movies with my family. We all go back in time watching classic animation movies and end the day talking about. If we have the means to recreate them, like building a Toy Story character out of carton box, we would spend the rest of the day on that project.

Susan Garrett

CEO/OWNER

My entire dog training foundation is built on one philosophy: You can achieve great and effective training by simply playing and having fun with your dog. It is my mission to teach the world that training can be fun, for both people and animals!
[Read More About Susan...]

Sharon Steele

EDUCATION / CLASSROOM DEVELOPMENT / COMMUNICATIONS

Before joining the Say Yes Team, my career had an interesting but fluid path from mechanical engineering, to education and then to development in the legal sector. And now I'm able to combine passions! I’ve had dogs and been involved in a few varieties of dog sports since I was 16 and have a passion for the ‘dog training’ component of everything. In the pre-internet days, I was looking for better ways to train and read articles by Susan in a magazine, which I loved and was my first introduction to “Say Yes”! I live with my amazing husband and dogs on a couple of acres in the sub-tropics.

Christopher Balanaa

MEDIA HAPPINESS

When I’m not creating visuals and videos, I enjoy creating music, long drives with friends, and collecting toys/board games!

Our team is regularly looking for new team members!


Currently in November 2020 we are looking for members suitable for:

CRM Data Integrity
Front End Developer/Designer
Part Time Community Connections
Media Producer ~ Social Media Platform Unicorn

…for next steps reach out to [email protected]

Khorshed Alam

TECHNICAL HAPPINESS

I am a computer science graduate and passionate software craftsman who loves to write code to solve problems. I have been working as a Web Application Developer since the beginning of my career and joined Say Yes Team back in 2017. I feel very lucky to be a part of such a great team of Say Yes! I love coffee, spending time with family, listening to music, learning cool things and travelling.

Joy Ramos

CUSTOMER HAPPINESS

I do everything Customer Happiness and love to assist you. I will be holding your hand when you need help with your membership - financially speaking! Prior to joining Say Yes Team, I have been "crunching numbers" already. My breather? My 7 dogs!

Lynda Orton-Hill

OPERATIONS

I met Susan 20 years ago with my first dog Ruby an excitable English Springer Spaniel. Now in 2019 I have raised 6 dogs in our programs and 5 different breeds! I started as a student and have worked through all the layers of the dog training programs and in every capacity from student, Customer Happiness, Media, Classrooms all except IT (of which the team is very thankful of that)! Currently, I am in Operations and learning all things Say Yes business and team building.

Kim Dunsdon

PERSONAL ASSISTANT/ CANINE HAPPINESS 

I worked as a Veterinary Technician for over 20 years before becoming a member of the Say Yes Team. I care for the canines here at Say Yes along with my enjoying own 2 dogs, Switch a Border Collie cross and the newest member is Tater Salad a Bulldog cross. I started dog sports in flyball before moving on to agility. Switch has been lucky enough to travel to Spain and Italy to compete in IFCS with Cathy Slot for Team Australia! We have also dabbled in scent work and I am now entering the world of horseback riding.

Lisa Rousseau

IT/CUSTOMER HAPPINESS

I joined the Say Yes team to be part of a growing company with a mission that I believed in. My early years in Veterinary Health Research and Psychology followed by many years working in online business has led me to my love for trying to understand human behaviour in the online world. Every day is an opportunity in growth and learning as part of the Say Yes team and I’m grateful to be a part of it. I live a wonderful and busy life in New Brunswick, Canada with my husband, 4 children, 2 dogs and a cat.

Simona Vulovic

TECHNICAL HAPPINESS 

Before joining Say Yes, I was working as a researcher and developer at the Serbia's Water Institute. I had to leave that position because I had an amazing opportunity to move to Turkey, so I needed to search for a remote job position. Fate was kind enough to connect me with Say Yes. Since then, I've been enjoying working here on lots of different and interesting projects. Currently I live with my husband Vladimir in Belgrade, the capital of Serbia.

Elena Juliá

AGILITY HAPPINESS

I joined the Say Yes team, after working for several years in the corporate world. My two dogs are Pancho, a Dachshund, and Skye, a Sheltie. I have been competing in agility for a few years now, but Skye and I are just starting to trial together, and we are loving it!

Jonnalyn Balleta

CUSTOMER HAPPINESS

When I am not helping our team with all the behind the scenes Happiness Projects, I enjoy watching Netflix movies with my family. We all go back in time watching classic animation movies and end the day talking about. If we have the means to recreate them, like building a Toy Story character out of carton box, we would spend the rest of the day on that project.

Susan Garrett

CEO/OWNER

My entire dog training foundation is built on one philosophy: You can achieve great and effective training by simply playing and having fun with your dog. It is my mission to teach the world that training can be fun, for both people and animals!
[Read More About Susan...]

Lynda Orton-Hill

OPERATIONS

I met Susan 20 years ago with my first dog Ruby an excitable English Springer Spaniel. Now in 2019 I have raised 6 dogs in our programs and 5 different breeds! I started as a student and have worked through all the layers of the dog training programs and in every capacity from student, Customer Happiness, Media, Classrooms all except IT (of which the team is very thankful of that)! Currently, I am in Operations and learning all things Say Yes business and team building.

Sharon Steele

EDUCATION / CLASSROOM DEVELOPMENT / COMMUNICATIONS

Before joining the Say Yes Team, my career had an interesting but fluid path from mechanical engineering, to education and then to development in the legal sector. And now I'm able to combine passions! I’ve had dogs and been involved in a few varieties of dog sports since I was 16 and have a passion for the ‘dog training’ component of everything. In the pre-internet days, I was looking for better ways to train and read articles by Susan in a magazine, which I loved and was my first introduction to “Say Yes”! I live with my amazing husband and dogs on a couple of acres in the sub-tropics.

Kim Dunsdon

PERSONAL ASSISTANT/ CANINE HAPPINESS 

I worked as a Veterinary Technician for over 20 years before becoming a member of the Say Yes Team. I care for the canines here at Say Yes along with my enjoying own 2 dogs, Switch a Border Collie cross and the newest member is Tater Salad a Bulldog cross. I started dog sports in flyball before moving on to agility. Switch has been lucky enough to travel to Spain and Italy to compete in IFCS with Cathy Slot for Team Australia! We have also dabbled in scent work and I am now entering the world of horseback riding.

Christopher Balanaa

MEDIA HAPPINESS

When I’m not creating visuals and videos, I enjoy creating music, long drives with friends, and collecting toys/board games!

Lisa Rousseau

IT/CUSTOMER HAPPINESS

I joined the Say Yes team to be part of a growing company with a mission that I believed in. My early years in Veterinary Health Research and Psychology followed by many years working in online business has led me to my love for trying to understand human behaviour in the online world. Every day is an opportunity in growth and learning as part of the Say Yes team and I’m grateful to be a part of it. I live a wonderful and busy life in New Brunswick, Canada with my husband, 4 children, 2 dogs and a cat.

Our team is regularly looking for new team members!


Currently in November 2020 we are looking for members suitable for:

CRM Data Integrity
Front End Developer/Designer
Part Time Community Connections
Media Producer ~ Social Media Platform Unicorn

…for next steps reach out to [email protected]

Simona Vulovic

TECHNICAL HAPPINESS 

Before joining Say Yes, I was working as a researcher and developer at the Serbia's Water Institute. I had to leave that position because I had an amazing opportunity to move to Turkey, so I needed to search for a remote job position. Fate was kind enough to connect me with Say Yes. Since then, I've been enjoying working here on lots of different and interesting projects. Currently I live with my husband Vladimir in Belgrade, the capital of Serbia.

Khorshed Alam

TECHNICAL HAPPINESS

I am a computer science graduate and passionate software craftsman who loves to write code to solve problems. I have been working as a Web Application Developer since the beginning of my career and joined Say Yes Team back in 2017. I feel very lucky to be a part of such a great team of Say Yes! I love coffee, spending time with family, listening to music, learning cool things and travelling.

Elena Juliá

AGILITY HAPPINESS

I joined the Say Yes team, after working for several years in the corporate world. My two dogs are Pancho, a Dachshund, and Skye, a Sheltie. I have been competing in agility for a few years now, but Skye and I are just starting to trial together, and we are loving it!

Joy Ramos

CUSTOMER HAPPINESS

I do everything Customer Happiness and love to assist you. I will be holding your hand when you need help with your membership - financially speaking! Prior to joining Say Yes Team, I have been "crunching numbers" already. My breather? My 7 dogs!

Jonnalyn Balleta

CUSTOMER HAPPINESS

When I am not helping our team with all the behind the scenes Happiness Projects, I enjoy watching Netflix movies with my family. We all go back in time watching classic animation movies and end the day talking about. If we have the means to recreate them, like building a Toy Story character out of carton box, we would spend the rest of the day on that project.

SUSAN GARRETT 1
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SUSAN GARRETT 3
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magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.

 commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae

SUSAN GARRETT 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur

magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.

 commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae

SUSAN GARRETT 3
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur

magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem.

 commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae

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