Privacy Policy

Updated October  16, 2019

Please read this Privacy Policy carefully. This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and our Terms of Use for customers.

This website and its contents are owned by Say Yes Dog Training Inc/Susan Garrett (“Company”, “we”, or “us”). The term “you” refers to the user or viewer of this and all our (“Company”), (“Websites”).

Our postal address is: 2780 Dunmark Road, Alberton, ON Canada L0R 1A0

wag@dogsthat.com Phone Number: 1-647-931-8608

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content is governed by this Privacy Policy. By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.

Privacy Policy

Say Yes Dog Training Inc/Susan Garrett does not sell or share email addresses and personal information of visitors to other companies or organizations. Our Web host’s server automatically recognizes only the domain name, but not the individual email address, of visitors to our website. Say Yes Dog Training Inc/Susan Garrett collects from visitors to our website their domain name (but not the individual email address), aggregate information on the Web pages that they access or visit, and information volunteered by the visitor, such as survey responses and online registrations/purchases. (The individual email addresses of those who send us email are available to us, but these are used only for the purpose specified in the email communication).

The information we collect is used for internal review in order to improve the content and layout of our website, to customize the content and/or layout of website for individual visitors, and to notify visitors about updates to our website. This information is not shared with, or sold to, other organizations for commercial or other purposes.

Information We May Collect

We collect personal information from you so that we may share with you information regarding utilizing our educational content and use of our website. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:

  1. A name and an email address so we can deliver our email correspondence to you. You would be affirmatively consenting to this by voluntarily providing this to us in our contact forms.
  2. Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you under the terms of a contractual obligation/agreement.
  3. A name and an email address if you complete our email contact forms/ live chat forms with a question. We may send you emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question to us.

Please note that the information above (“Personal Data”) that you are giving to us is voluntarily, and by you visiting our sites and providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at wag@dogsthat.com

How You Can Access, Update or Delete Your Personal Data

You have the right to:

  1. Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
  2. Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
  3. Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
  4. Withdraw your consent at any time to the processing of your Personal Data.
  5. Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
  6. Receive Personal Data portability and transference to another controller without our hinderance.
  7. Object to our use of your Personal Data.
  8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

Data Controller and Processors

We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email distribution. We use reasonable efforts to make sure our data processors are GDPR compliant.

Security

Transactions regarding sensitive information will also be performed using a secure server. If you feel that this website is not following this privacy policy, you may contact us at the addresses or telephone numbers provided above. When we request certain types of sensitive information, such as financial information, they will be performed using a secure server. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.

Passwords

Passwords for use certain features of the Website or its content and classrooms, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information.

Anti-Spam Policy

We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.

Unsubscribe

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing. Contact us at wag@dogsthat.com.

On-line Communications

If you provide us with your email address on-line, you will receive only the information that you specify. If you provide your telephone number on-line, you may receive telephone contact only regarding orders you have placed (or registrations) on-line. Say Yes Dog Training Inc/Susan Garrett reserves the right to change our policy regarding how visitor information is used. If our information usage policy changes, the changes will be posted here. We will use for the new purposes only data collected after the policy change. If you are concerned about how your information will be used, check this privacy policy for changes when you visit our website. Upon written request, we will provide you with the information (e.g., name, address, phone number) that we maintain about you. Consumers can request this information by writing to the email address or postal address provided above.

Copyright Information / Intellectual Property

Say Yes Dog Training Inc/Susan Garrett is the owner of, and reserves all rights to, all material published on this website, including audio, video, electronic, multimedia, photographic, and written forms. You acknowledge and agree that all content and materials available on this web site are protected by copyrights and proprietary rights and laws. You may not copy, reproduce, sell, publish, display, transmit, distribute, perform, modify, create works derivative of, or in any way exploit any material from this website without the express written consent of Say Yes Dog Training Inc/Susan Garrett. 

Requesting Permission: To request permission for reprinting, publishing, licensing, or for any other use of any material or works on this website, write to at Say Yes Dog Training Inc/Susan Garrett. Contact wag@dogsthat.com. Provide in writing the following information: your name (and title); the name, postal and email addresses, and telephone numbers of your organization; the mission and purpose of your organization; similar information for any other relevant contact persons in your organization; a detailed description of the material for which you are requesting permission, and where it is located on our website; and a detailed description of your intention and purpose of use of the material (how and why it will be used, published, and distributed).

Say Yes Dog Training Inc/Susan Garrett. reserves the right to deny or withdraw permission, for any reason, for use of any material published on this website.

Notification of Changes

We may use your Personal Data, such as your contact information, to inform you of changes to the Website or its content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy. Please review this Privacy Policy periodically.

Contacting Us

If you have any questions about this Privacy Policy, you can email us at wag@dogsthat.com, call us at 1-647-931-8608. Our mailing postal address is: 2780 Dunmark Road, Alberton, ON Canada L0R 1A0